Shipping Policy

At A.F Sole, we are committed to delivering your order quickly and safely. Please review our shipping policy below.

Processing Time

• Orders are processed within 1–2 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

• Standard Delivery: 3–7 business days (depending on your location).
• Delivery times may vary during holidays, peak seasons, or due to unforeseen courier delays.

Shipping Charges

• Shipping charges are calculated at checkout.
• Free shipping may be available on selected promotions or qualifying orders.

Order Tracking

• Once your order is shipped, you will receive a tracking number via email or SMS (where available) to monitor your shipment.

Delivery Information

• Please ensure that your shipping address and contact information are accurate before placing your order.
• We are not responsible for delays or failed deliveries caused by incorrect address details.

Failed Delivery

• If a delivery attempt is unsuccessful, the courier may contact you to arrange a second delivery or pickup.
• Additional shipping charges may apply if an order is returned due to an incorrect address or repeated failed delivery attempts.

Damaged or Incorrect Items

• If you receive a damaged, defective, or incorrect product, please contact our customer support within 48 hours of receiving your order.
• Include your order number and clear photos of the item so we can resolve the issue promptly.